Privacy policy
At Nuruya, the privacy and security of your personal information are of utmost importance. We are committed to protecting the data you share with us, in compliance with all applicable data protection regulations, including the Nigerian Data Protection Regulation (NDPR). This privacy policy explains how we collect, use, share, and protect your personal information.
1. Information Collection
- Information We Collect: When you visit our website, place an order, or interact with our services, we may collect the following information: name, email address, phone number, shipping address, payment details, and any other relevant information necessary to process your order or respond to your inquiries.
- Collection Methods: We collect your information through registration forms, order forms, surveys, or when you interact with our customer service. We may also collect information automatically, such as your IP address, browser type, and the pages you visit on our site.
2. Use of Information
- Order Processing: The information you provide is used to process your orders, ensure delivery, and keep you informed about your order status.
- Service Improvement: We use the data to improve our website, personalize your shopping experience, and provide recommendations tailored to your preferences.
- Marketing: With your consent, we may send you promotional offers, newsletters, or information about our new products and services. You can unsubscribe from these communications at any time.
3. Information Sharing
- Service Partners: We share your information with third parties only when necessary to complete your order (e.g., with delivery services, payment processors, or inventory management).
- Legal Protection: We may disclose your information if required by law, to protect our rights, safety, or to respond to a legal request from the competent authorities.
4. Data Protection
- Security Measures: We implement technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
- Data Storage: Your personal information is stored on secure servers and is accessible only by authorized personnel within Nuruya, as part of their work duties.
5. Your Rights
- Access and Correction: You have the right to access, correct, or update the personal information we hold about you. You can contact us at any time to exercise these rights.
- Data Deletion: You have the right to request the deletion of your personal information, except where we are required to retain it for legal reasons or to complete ongoing transactions.
- Opt-Out: You can opt-out of marketing communications at any time by following the instructions provided in our emails or by contacting us directly.
6. Cookies and Similar Technologies
- Use of Cookies: We use cookies to enhance your experience on our site, track orders, and analyze site usage for future improvements.
- Managing Cookies: You can set your browser to refuse cookies or to alert you when a cookie is being sent. However, some features of our site may not function properly if you disable cookies.
7. Changes to the Privacy Policy
Nuruya reserves the right to update this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions, concerns, or wish to exercise your privacy rights, please contact us at contact@nuruya.com or via our phone number.
At Nuruya, we are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience. Your trust is our priority.